Load Control Duties
•Calculation and Planning of load distribution for the aircraft taking into consideration the rules and regulations as per GOM.
•Cargo Ｏn

Ramp Agent Duties
▪Check of all ULD’s (Unit Load Devices) for airworthiness to ensure a safe flight operation,
•Checks ramp area for cleanliness,
•Monitors the condition, the readiness , the amount of the equipment as well as the amount of necessary staff from the GHA required Ｏn the aircraft and reports any irregularities
•Loads and unloads the aircraft as per loading instruction in accordance with the requirements of the GOM or supervises these functions,
•Coordinate and monitors the suppliers to ensure punctual performance,
•Secures load Ｏn aircraft (i.e. locks) and signs the loading instruction
•Responsibility for aircraft and ramp safety,
•Assists the supervisor in ensuring that all defined service standards are understood and met by GHA (General Handling Agent),
•Ensures that all work is carried out according to documented quality manual procedures, and promotes a preventative (perhaps better: .. takes preventative measures, using the tools provided) culture using the tools provided,
•Supports, cooperates and communicates with all colleagues, including crew and sales staff
•Ensures that security and safety procedures are adhered to in accordance with set procedures,
•Establishes, maintains and evaluates statistical data

General
•Performs crew support such as briefings, crew catering and hotel bookings,
•Keeps up-to-date with all developments & changes regarding new procedures, incl. security procedures,
•Fully cooperates with LCAG management, Cargo/Operations and warehouse
staff ,
•Assists with cargo handling related supervision and co-ordination,
•Performs all handling duties within LCAG & GHA when appropriate,
•Performs all other duties assigned or delegated by supervisors,
•Performs Load Master duties if required
•After gaining sufficient experience he/she performs surveillance duties.
•Reporting of Incidents as per SAM

People Management/Supervision
•Assists the supervisor in the GHA’s (Ground Handling Agents) ground operations activities by economical utilization of all manpower and ensuring that all LCAG safety and quality standards are adhered to,
•Provides regular and accurate staff feedback to the GHA (General Handling Agent) management and to Manager Handling ,

Local / Regional Specifics:
•Supervises, motivates, encourages, guides and evaluates the staff of GHA (General Handling Agents) in co-operation with GHA management,
•Ensures the planning of work and appropriate scheduling in absence of the Cargo Supervisor
•Performs local training for GHA staff – Keeps records of all support activity related to GHA
•Supports monitoring and controlling subcontractors (including handling company), requesting corrective action when necessary to ensure required performance levels.
•Liaise with Airport Authorities, hotel and ground handling agents in connection with aircraft rotations / any flight irregularities
•Supervise and monitor the ULD flow and station stock
•Book / re-book shipments as applicable

Office administration which includes checking invoices from various service providers and issuance of invoices to our customers